All Coralline and Dry Rock products ship out within 24 hours. You will receive a tracking confirmation once it ships.  We use FedEx, UPS, and USPS and the carrier selected for your order will be based on the fastest transit speed for your location address.

FREE Shipping – All ARC Reef products now ship free.  The price shown on the website is the final price you pay, no hidden charges, no handling fees, no shipping fees, and no processing fees. On select products, we offer overnight air express options.

International Shipping – We currently do not offer international shipping, but will soon be offering this service on our checkout page.

We offer four shipping options for live rock.  If you live on the West Coast or in a location where ground shipping would take more than 4 days, we strongly suggest upgrading to one of our Air options to avoid having to cure your live rock. Please note that processing still takes approximately 1-3 business days, regardless of the shipping option selected.

Next Day Air – Next Day Air is the most expensive option, but also the absolute quickest way to get your live rocks. If you are looking to keep as much life and color on your live rocks as possible, then Next Day Air is the best option.  We ship out Monday-Thursday.

2nd Day Air: – UPS 2 Day Air will be delivered to your front door in 2 days, no matter where you live. If you choose our 2 Day Air option we will ship your order Monday-Wednesday, this insures that your Live Rocks will never sit in a warehouse over the weekend.

3 Day Select: – A great combination of speed and economy.  We ship out 3 Day Select every Monday & Tuesday to ensure that your package does not sit over the weekend.

UPS Ground: – Transit time varies by location (see map below). We ship all UPS Ground orders on Mondays and, in select areas, on Tuesdays and Wednesdays. We do this to ensure that your package does not sit over the weekend. Check the map below. If it shows the transit time is over 4 days, we recommend upgrading to one of our Express Air options to receive your order in the best possible condition and avoid having to cure your Live Rock.

• We charge no handling fees or package fees regardless of shipping option

• We will include heat packs or cold packs if needed at no cost to you

• You will be emailed a tracking link once your package ships

• You can select whichever shipping method best suits your schedule and budget

• All our live rock has our “Arrive Alive Guarantee” and our “Lifetime Warranty.”

Live Rock Shipping Comparison

We pack all of our live rock shipments with extreme care and the utmost attention to detail.   After your live rocks are carefully chosen for you, they are placed in three separate, heavy-duty, waterproof 4-mil plastic bags. Several gallons of fresh seawater are then added to retain moisture. There is no need to ship live rock completely submerged, as water droplets inside the package will continue to condensate at the top of the bag and fall on the rocks during the evaporation cycle.  A large cotton cloth, prewashed and sanitized, is also added to keep every inch of live rock wet and happy. We see other distributors using newspapers often, and we can’t stress enough just how bad that is for live rock. The dyes and chemicals used on the paper will cause added stress and loss of life for your new live rocks.  ARC Reef will never use any materials that will harm your live rocks or their creatures. Each bag is sealed individually and then packed inside a heavy-duty container. During the winter, we use hot packs, and in peak summer months, we add cold packs to our packages to ensure that your live rock arrives in the best possible condition.

D.O.A. (Dead on Arrival) Policy – If your product arrives dead on arrival, we will replace your order in full.  We must be notified within 24 hours of delivery.  Simply send us a photo, and we will reply to you with the next steps.  The replacement is free of charge.

We are the only supplier of live rock that gives a 100% unconditional lifetime warranty on all our live rock and live sand.

ARC Reef Live Rock is so confident in its products that we give you a free 100% unconditional lifetime warranty. If you are unhappy with your selection in any way, even if you accidentally poison or crash your tank, no matter what the circumstances, we will replace your past order of live rock absolutely free of charge. Just pay the shipping cost, and we will send you out a replacement order the very next day.

Owning a saltwater aquarium should be a relaxing, stress-free hobby, and we strive to give you peace of mind to help make that possible.

To receive a free replacement of your live rock or live sand, simply email us at Info@ARCreef.com, and we will email you back with instructions.